Shipping & Returns

If you are not happy with your purchase, we will accept a return of aN unused product within 7 days. Once we receive the returned item, Vinals Cigars will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

Vinals Cigars will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.

We are unable to issue a refund without roof of received return delivery.

We aim to accept all returns.  All goods will be inspected on return.